Central Leader : March 9th 2011
3 CENTRAL LEADER, MARCH 9, 2011 NEWS Call 0800 BLINDS 254637 www.homevisionblinds.co.nz BLINDS! BLINDS! BLINDS! Vertical • Venetian • Sunscreen • Wooden • Roller FOR FREE MEASURE & QUOTE Order Before 31 March 50--60% OFF All Items RRP OPEN EVENING Wednesday 23rd March 2011 6.30pm-9.00pm We invite you to view our College and facilities at 29 Rathgar Road, Henderson ENROLMENT APPLICATION PACKS FOR 2012 WILL BE AVAILABLE Principal: Carol Coddington B.Ed (Waikato), Dip. Tchg Ph (09) 8390380 Fax (09) 8390390 www.stdoms.ac.nz ST DOMINIC'S COLLEGE A CATHOLIC COLLEGE FOR GIRLS YEARS 7-13 3556594AB 3552839AA Beginners Guide To Property Investing FREE 4-hour training workshops We do NOT have any property to sell you! We are NZ Property Investors who are passionate about teaching people just like you, how to secure your financial future through investing in NZ Real Estate. Let us show you: • How you can retire early and retire wealthy, even if you are starting with nothing • Why you can't rely on the Government to look after you in retirement • How to build a solid portfolio to create wealth, without risking everything • Strategies you can use if you can't get finance • Ways to buy property with no money down • How to leverage your time and money For FREE tickets to one of our upcoming Auckland training workshops, Register online at www.propertyapprentice.com/events.htm or call us on 09 5757736. 111 operators rise to challenge Emergency calls: Superintendent Kelvin Powell of the police northern communication centre is proud of the way his staff have responded to heart-wrenching calls received in the wake of the earthquake on February 22. Mr Powell says staff are passionate about what they do and are 100 percent professional at all times. Photo: JASON OXENHAM By RHIANNON HORRELL THE ART of gathering useful information in the face of extreme trauma, anger and fear is just part of the job for those who answer 111 calls. The police northern com- munication centre deals with 111 calls, non-emergency calls and historic crime reports and often receives up to 1000 calls a shift. It has been put under further pres- sure since the Christchurch earthquake. Tuesday hasn't stopped for us,'' centre manager superintendent Kelvin Powell says. Twenty percent of our capacity is gone.'' The centre usually deals with calls from Turangi northwards but is helping out with Christchurch communi- cations. Mr Powell says between the time when the earth- quake hit and the morning of February 25 the centre received 7861 111 calls -- 2000 more than usual. The centre also received 8170 non-emergency calls. We've had a flood of staff offering to come in and give up their time off. The performance of centre staff has been nothing short of outstanding. We've taken some horren- dous, heart-wrenching calls,'' he says. There are people who have lost everything, there are people who don't know where to go, there are people who've been trapped in the rubble and we've been talking to them. The nature of those calls tailed off in following days.'' He says there's also been a noticeable change in the days that followed the earthquake. From February 24 onwards, people have got through the euphoria of having survived the quake. They are now dealing with the fact that friends and relatives are missing.'' Mr Powell says a welfare officer has been on hand for debrief sessions with staff. He says from time to time staff receive silent calls where a person may be seeking help but is not able to speak. He says in these situations staff can ask yes or no questions and can narrow down a person's location or what kind of danger they are in.There's also a light-hearted side to some of the work and Mr Powell says calls have been received for situations which border on ridiculous. This has included a woman seeking advice on how to get oil out of a wedding dress and a call to say some possums were fighting. Calltaker Stephanie Cox says it pays to keep the con- versation simple and a lot can be picked up from back- ground noise. Since February 22 a lot of the calls were family members inquiring about missing persons. Some of the other jobs have been people offering things. It's a proud Kiwi moment. There have been offers of houses, tents, accom- modation, a thermal imaging camera and even a crane to help with rescue efforts. There's also those who might call 111 for everything -- like a hedgehog in the driveway.''
March 4th 2011
March 11th 2011